Return & Refund Policy

What you need to know

Our return policy only covers wines affected by quality issues such as cracked bottles, broken seals and wine faults. If we don’t have a wine identical to the one we sent, we will replace it with another of a similar value, from the same tier! As part of our service, we’ll absorb delivery charges for the exchange. You may also visit us at our Bar á Vin store to make the exchange.